Find out where your Instagram and WhatsApp chats lose sales.

Share a batch of recent buyer chats and we'll show you where sales slipped away: buying questions left a day without a reply, payment links nobody chased, buyers who went quiet after the price. Works with ManyChat, Wati, AiSensy or your own manual replies, and it reads what your chatbot says too.

Watch the 45-second audit
Works withManyChat · Wati · AiSensy · Manual replies
Buying chats that slipped
49 of 200
buying chats slipped · last 30 days
Silence after a price quote is never followed up14
Buying questions go a day without a reply12
Payment links go out and are never chased8
Out of stock, and no alternative offered6
The audit, in motion

See where your sales chats leak. In 45 seconds.

It walks your real conversations, flags the leak types as they surface, maps your leaking pipeline, and lands on the number you're losing each month, then previews what live SellThinker would catch next.

45-second audit · read → diagnose → report
SellThinker · Sales chat audit
app.sellthinker.com/audit
Conversation historyreading…
saw the floral one in your reel. Still available?9:02
yes! it's one of our bestsellers ✨9:14
here's your payment link 💳9:16Link sent · never followed up
how much for medium?11:40
it's $45 for the medium 😊12:51Price sent · buyer went silent
hey, is it back in stock yet?3d agoOut of stock · nothing offered
hello? are you there?1d agoBuying question · a day unanswered
✦Leak scan0/200
Link never chased
Link sent · never followed up
✓
Quiet after price
Price sent · buyer went silent
✓
No alternative
Out of stock · nothing offered
✓
No reply for a day
Buying question · a day unanswered
✓
✦
Your real conversations
Every buyer chat from the last 30 days. Read by hand, no setup.
What the audit checks

Nine places a sale slips out of a chat.

The walkthrough shows four. Your full report covers all nine, with real examples from your chats behind every count.

In the walkthrough

Silence after a price quote is never followed up

You sent the price, the buyer went quiet, and nobody wrote back.

In the walkthrough

Buying questions go a day without a reply

A buyer asked about a product and waited a day or more. A bot's reply doesn't count.

In the walkthrough

Payment links go out and are never chased

A link was sent, never paid, and never followed up.

In the walkthrough

Out of stock, and no alternative offered

A buyer asked for something you didn't have, and wasn't offered anything else.

In your report

One follow-up after a quote, then nothing

You followed up once after the price, then let the chat go.

In your report

An address arrives, and no order follows

The buyer shared their address, and the order never happened.

In your report

Cash on delivery asked, never clearly answered

The buyer asked about COD and didn't get a clear yes or no.

In your report

A failed payment isn't followed by a new link

A payment failed, and the buyer never got a fresh link to try again.

In your report

Wholesale and collab asks are left waiting

Wholesale enquiries and collaboration requests sat unanswered.

If a chatbot answers first

It reads your chatbot too.

Most shops have a bot answering first. The audit reads every message, labels the bot's turns, and never counts a bot reply as you answering. So you see the buyers who got an automatic reply but never a real one. SellThinker doesn't build or replace your bot.

Coming with SellThinker Ultra

The same intelligence working inside your chatbot, so it knows when to step aside and hand the moment to you.

What you'll get back

A scorecard you can act on tomorrow.

How many buying chats slipped, every leak counted, real examples from your chats, and the three fixes that matter most. No grade, no money guesses, no comparisons with other shops. Prepared by a person for your first audit.

leak-report · @yourstore · 200 chatsv1.0
Buying chats that slipped
49 of 200
30 days of chats
200 buying chats
200 conversations
9 leak checks
Silence after a price quote is never followed up
14high
Buying questions go a day without a reply
12high
Payment links go out and are never chased
8medium
Out of stock, and no alternative offered
6medium
One follow-up after a quote, then nothing
3low
An address arrives, and no order follows
2low
Cash on delivery asked, never clearly answered
2low
A failed payment isn't followed by a new link
1low
Wholesale and collab asks are left waiting
1low
Evidence · from your chats
Buyeris the linen set still there in M?
BotThanks for your message! We'll get back to you soon 😊
Buyerhello?? need it by friday

Up to three real examples for every leak. No buyer names, and each one opens the chat.

Three fixes that matter most
First
Follow up after you quote a price

Fourteen buyers went quiet after the price and never heard back. One short message with a reason to reply brings many of them back into the chat.

Next
Answer buying questions the same day

Twelve buyers waited a day or more, some with only a bot's auto-reply. “Is it there in M?” means they want it. Answer it like the sale it is.

Then
Chase every unpaid payment link

Eight links went out and were never followed up. A friendly nudge, sent by you, never an automatic blast.

How this fits

The audit finds the leaks. SellThinker stops them.

Find the leaks

The audit shows where buyers stopped

A count of every place a sale slipped, with the chats as proof. Free, and no commitment.

Fix them as they happen

SellThinker flags the same moments live

Running on your DMs, it points out the moment to act (“ready to pay, send the link now”), and you decide what to send. Nothing is sent for you.

Check it worked

Run the audit again in 30 days

Compare the counts, for example “Before: 19 missed payment moments. Now: 4.” The same checks both times, so the change is real.

You send every message. SellThinker reads, scores and suggests, and it never replies for you. The only thing this page asks for is your free audit.

FAQs

Is this an auto-reply bot that messages my buyers?+

No. SellThinker is intelligence, not automation. The audit reads your chats and shows you where they leak; live SellThinker guides you to the right next move. You stay in control of every message. It never sends anything for you.

What about the privacy of my chat data?+

Your conversations are used only to prepare your audit, never shared or sold, and never used to message your buyers. You can ask us to delete everything chat-derived at any time and it's gone within 24 hours.

Which platforms does it work with?+

All of them. ManyChat, Wati, AiSensy, or fully manual replies. It works however you reply today. Paste a few chats, drop in screenshots, or skip the sample and we'll guide you after sign-up.

Do I need to install or connect anything?+

Not for the audit. Answer a few questions, optionally share a sample, and a person at SellThinker prepares your leak report. Connecting channels only happens later, if you decide to run SellThinker live.

Does it look at my chatbot's replies?+

Yes. It reads every message, including the ones your chatbot sends, and labels them as Bot. A bot's reply never counts as you answering, so you'll see the buyers who got an automatic answer but never a real one.

How much chat history do you need?+

The last 30 days is ideal. With less than 14 days of chats, or fewer than 100 buying chats, we mark the counts as early so you know how far to trust them.

Will I get a score or a money figure?+

No. You get counts you can check, each with real examples from your chats. No grade, no estimated losses and no comparisons with other shops.

Who prepares the audit?+

For early sign-ups, a person at SellThinker reads your chats and writes the report. Read by a person, not a model. That's why we keep the queue small and reply within 24–48 hours.

See your leak report in 24–48 hours.

Answer a few questions and share a sample if you like. A person prepares your scorecard and sends it to your inbox and WhatsApp. Free, no card, no commitment.

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Custom intelligence software that integrates directly into your chatbots.